AlternativeChef.com Security and Privacy Policy

Sage Systems, Inc., dba AlternativeChef.com has created this Privacy Policy to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Collection of Data/Contact Information/Financial Information

IP Address and Cookies

We use your internet protocol address to help diagnose problems with our server and to administer our website. We also use your internet protocol address to help identify you and your shopping cart.

Our website places "cookies" on your computer's hard drive through your web browsers to keep track of your identity for the purposes of saving your shopping cart, preferences and saving your logged-in state so that you do not have to log in each time you visit our website. "Cookies" allow our website to recognize your computer when you access the website. If you would like to prevent the placement of cookies on your computer, or remove cookies from your computer, please access the "Help" portion of your browser or contact your browser provider. Please be advised that if you block or remove cookies from your computer, the website will not recognize your computer and you may not have access to all portions of the website.

Contact Information/Financial Information

Our website's registration and order forms require users to provide us with contact information to establish subscription accounts and purchase services and products. AlternativeChef.com collects each user's name, address, city, state, postal code, telephone number and e-mail address. AlternativeChef.com uses this information to contact the user regarding subscriptions, orders and administrative matters. New users must opt in to receive commercial communications and may opt out of receiving future commercial communications at any time (see "Anti-Spam Policy/Opt-out Choice" below). All credit card information is handled through a secure gateway, Cybersource.

AlternativeChef.com does not rent, sell or exchange user information, and generally restricts access to user information to qualified AlternativeChef.com employees and agents. AlternativeChef.com may transmit a customer's credit card data only to the appropriate credit card company and/or credit card payment processing company. AlternativeChef.com uses third parties who need access to AlternativeChef.com user information only to provide operational or other support services are required by AlternativeChef.com to maintain high standards of security. AlternativeChef.com gathers only user information that is needed to administer its business and enhance and improve its services and products.

AlternativeChef.com may disclose a user's contact or financial information if required to do so by law or in the good-faith belief that such disclosure is necessary to comply with an order of a court or government authority, or a subpoena. AlternativeChef.com may also disclose a user's contact or financial information in the good-faith belief that such disclosure is necessary to protect AlternativeChef.com or the website, or enforce the applicable Terms and Conditions, in conjunction with an investigation or legal, equitable or administrative action or proceeding.

AlternativeChef.com may collect information on the services and products viewed by you on the website. AlternativeChef.com may use this information to customize your experience and suggest and offer you products according to your preferences. AlternativeChef.com may use this information to identify patterns and trends of use, but will only release or publish any such information in a manner that preserves your anonymity.

AlternativeChef.com may transfer part or all of your information in the case of a merger, acquisition, bankruptcy, or other sale of all or a portion of AlternativeChef.com's assets or stock.

CyberSource Security Information

CyberSource is committed to privacy and security, as evidenced by the fact that CyberSource has been certified to be compliant with the Visa Cardholder Information Security Program ("Visa CISP") since the program's inception in 2002. Visa CISP is the bankcard industry's most stringent security standard. CyberSource has also been certified to be compliant with the Visa International Account Information Security program. Examples of CyberSource's security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of 3DES encryption for transmissions of Order Information to and from Merchants; restricted access of personally identifiable information only to those of our employees that need to know the information; and, periodic security audits by third party security experts.

Correction or Deletion of Information

If you want CyberSource to correct or delete Your Information that is stored on CyberSource systems, please submit your request in writing to:
CyberSource Corporation
1295 Charleston Road
Mountain View, CA 94043
ATTN: Privacy Compliance
Fax: (650) 625-9160

Subject to our ability to verify your request and provided that CyberSource is not required to maintain the Information by applicable laws, regulations, or contractual obligations, CyberSource will correct or delete the Information within thirty (30) days of receipt of your request.

CyberSource Gateway

Gateways are special pieces of online software that securely pass credit card information from the shopping cart to the merchant's payment processor, such as CyberSource. As the processor, CyberSource then routes this information to the merchant bank. The user interface of the payment gateway is often referred to as the virtual terminal because they perform the same function virtually that credit card swipe machines perform in brick-and-mortar stores. The shopping cart will pass all the credit card information directly to the gateway via a secure SSL encrypted channel. The gateway then passes all of the information to CyberSource, who will process the payment information and communicate directly to the merchant bank .

CyberSource is a secure, virtual terminal (VT) solution for processing all major credit cards, debit cards, and EBT cards with fast transaction times. This offering allows the user to be configured for Recurring Payments in an automated fashion. In addition, the user has online access to real-time transaction data.

Links to Other Websites

This website contains links to other websites. AlternativeChef.com is not responsible for the privacy practices, security practices or the content of such websites.

Site Intended for Use by Adults

This website is intended for use by adults. AlternativeChef.com does not knowingly collect or publish any information personally identifying any child under age 13. Children under age 13 should not access this website and should not post any information personally identifying themselves anywhere on the website, such as a chat room, forum, blogs and/or news group.

Security

The security of this website and your information is of great importance to AlternativeChef.com. This website has reasonable security measures in place to protect the loss, misuse and alteration of your information under our control, but we make no assurances about our ability to prevent any such loss, misuse or alteration, and we shall have no liability to you or any third party from any loss, misuse or alteration. We do not warrant that your access to the website is completely secure.

You should promptly notify AlternativeChef.com if your account, user name or password have been lost or stolen. AlternativeChef.com will never ask you for your password. If you need a new user name and/or password, AlternativeChef.com will generate a new user name and password automatically through its computers and send it to your e-mail or postal address.

Anti-Spam Policy/Opt-out Choice

We are committed to providing users of this website with the choice to receive or not receive e-mails and/or other communications from lynda.com. We strive to comply with the CAN-SPAM Act. We only send commercial e-mails to new users who have requested or consented to receive e-mails about our services and products, and featured affiliates. We do not send unsolicited commercial e-mails ("spam"), buy or sell e-mail lists, or use purchased or harvested e-mail lists. We offer commercial e-mail recipients the opportunity to opt-out of further communications in every e-mail. If you would like to opt-out of receiving further communications, please follow the directions in the e-mail received or contact us using one of the following modes:
E-mail: support@AlternativeChef.com
Physical Address: 355 N. Nova Road, Suite 202
Ormond Beach, FL 32174
Phone: 1-386-615-9049

Please note that we may not include the opt-out information in non-commercial e-mails (i.e., e-mails concerning your order, the website's Terms and Conditions of Use, etc.). If you have questions or concerns regarding a non-commercial e-mail, please contact us at Support@AlternativeChef.com.

Removal and/or Modification of Contact Information

If you would like to remove or modify your contact and/or financial information from our database, please log onto your account by clicking on the "Login" link on the website. Once logged on, click on the "My Account" link and the "Edit Contact Info" link. You will be able to edit your contact and financial information the CyberSource gateway. If you have any questions or concerns, or would like to remove or modify your information offline, please contact AlternativeChef.com using one of the following modes:
E-mail: Support@AlternativeChef.com
Physical Address: 355 N. Nova Road, Suite 202
Ormond Beach, FL 32174
Phone: 1-386-615-9049

Changes to the Privacy Policy

AlternativeChef.com may change this Privacy Policy from time to time in its sole and absolute discretion. Please check this website regularly for changes. Substantive revisions to this Privacy Policy shall apply only prospectively.

Contacting AlternativeChef.com

If you have any questions about this Privacy Policy, the practices of lynda.com or your dealings with this website, please contact our customer service department using one of the following modes:
E-mail: Support@AlternativeChef.com
Physical Address: 355 N. Nova Road, Suite 202
Ormond Beach, FL 32174
Phone: 1-386-615-9049